Privacy Policy

1. Information We Collect

When you enquire, book a stay, or browse our website, we may collect: your name, contact number, email address, billing address, ID proof copy at check-in (as required by Indian hospitality law), event preferences, and basic device/browser analytics.

2. How We Use Your Information

We use your information to confirm bookings, deliver requested services, send transactional communication (booking confirmation, payment receipts), respond to enquiries, comply with local registration requirements, and — only with your consent — share occasional updates about seasonal packages and offers.

3. Sharing & Disclosure

We do not sell your personal information. We share data only with: our authorised booking partner (Alcor Getaways) strictly for reservation fulfilment, government authorities where legally mandated, and payment-gateway providers solely to process transactions securely.

4. Data Security

We store guest information on secured systems with restricted access. Online payments are processed via PCI-DSS-compliant gateways. We do not store full card details on our servers.

5. Cookies & Analytics

This website uses cookies to remember session preferences and Google Analytics to understand aggregate visitor behaviour. You may disable cookies in your browser settings; certain features may then not function as designed.

6. Your Rights

You may request a copy, correction, or deletion of the personal data we hold about you by writing to book@alcorgetaways.com. We respond to verified requests within 30 days.

7. Updates

We may revise this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

8. Contact

For any privacy-related queries, write to book@alcorgetaways.com or call +91 99205 06357.